Technical Questions

On what operating systems can the software run?

Windows 10/ OSX10.10 / Linux Ubuntu 18 version operating system is required.

What are the hardware requirements to achieve optimal operation?

The following are the minimum requirements in order to use the product: Intel Celeron N3010 processor, 4 GB RAM, 1 GB background storage, 13” monitor, Intel HD Graphics 400 video card

Has the programme been tested and how many users does it have?

The programme has been continuously tested since 2012. It has been shipped to over 500 coaches in the last two years and we implement their feedback in the programme.

When are upgrades available and what are the conditions of their use?

Upgrades are sent or available to subscribers only and they are issues every 1-3 months.

Questions related to subscriptions

What should I do if I would like to order the programme as a private person, what is the price and what are the payment options?

You can avail of a subscription as a private person, too. The cost is expected to be 15 Euro and it is available in the form of monthly payments only.

What should a team/association do if it would like to order the programme, what are the payment options?

The association should contact us at the email address info@mysoccersystem.com – how many license codes you require and for what period you would like to subscribe, we will provide you with a unique price offer.

On how many computers can a licence code received from the provider be used?

A purchased licence code is valid for one person and it will run on the computer attached to that person only. At any given time, a licence code can run on one computer only and a change of computers is possible after 1 hour only.

Questions related to the use of the programme

After a tutorial video, things are happening too fast and I cannot follow them. What should I do to better see the clicks?

In many cases, the process has been recorded with a 2x speed to reduce the duration of the videos. Within a video playing software, by pressing the SPACE key one can stop the video and examine the events that have taken place to date.

What special key combinations does the programme use?

The programme uses very few combinations. On 3D interfaces, using CTRL+ left mouse button one can turn or move the pitch. Group selection takes place on pressing CTRL+ left mouse button on 2D interfaces.

The icons on the screen are too big and they are much smaller on a different computer. What is the problem?

On your own computer, in the system settings in the computer , the scaling and layout must be reset to 100%, then smaller icons will appear. Within the program, you can set the display up to 70% in the settings -> resolution section. The program must then be closed and restarted.

What time is needed to learn the operation of the programme?

Learning can be initiated in many ways: on your own, using the educational video or in person. Personal tuition is the fastest option but the programme can be mastered on your own as well, within 30 mins to 2 hours.